Careers

Location: Tippecanoe & White Counties
Job Type: Full-Time

 

Key Responsibilities:
•    Customer Interaction: Greet customers warmly and provide a welcoming environment.
•    Transaction Processing: Accurately process debit and credit transactions, ensuring all details are correct.
•    Account Management: Open new accounts and assist customers in selecting the best services to meet their needs.
•    Customer Support: Address and resolve customer inquiries or issues with professionalism and courtesy.
•    Cash Handling: Maintain and balance cash drawers and vaults to ensure accuracy and security.
•    Product Promotion: Actively promote and cross-sell bank products and services that align with customer needs.
•    Compliance & Procedures: Follow all bank policies, procedures, and compliance regulations to ensure the safety and integrity of bank operations.
•    Flexibility: Perform other duties as assigned by the branch lead, supporting various banking functions as needed.

Required Skills and Qualifications:
•    Customer-Centric: A positive and approachable attitude in all customer interactions.
•    Strong Decision-Making: Ability to make thoughtful decisions in high-pressure situations.
•    Attention to Detail: Meticulous in handling financial transactions and maintaining accurate records.
•    Communication Skills: Excellent verbal and interpersonal skills for building relationships with customers and team members.
•    Multi-tasking: Ability to efficiently handle multiple responsibilities simultaneously.
•    Technology Proficiency: Basic computer skills for processing transactions and managing customer information.

•    Physical Requirements: Ability to lift up to 40 lbs. when necessary.
•    Language: Bilingual in Spanish is highly desirable.
•    Travel: Must be able to travel between various branch locations as required.

Education & Experience:
•    Preferred: Associate’s degree or equivalent education.
•    Experience: Prior experience in customer service, retail, or cash handling is highly valued.

 

How to Apply:
Visit our careers website to apply.

•    Build and maintain strong relationships with new and existing customers to drive business growth. 
•    Identify, assess, and understand the financial needs of prospective and current clients. 
•    Analyze creditworthiness and underwrite loan applications in accordance with bank policies. 
•    Recommend and structure loan products tailored to meet customer goals and financial situations. 
•    Consistently meet or exceed individual and team production and sales targets. 
•    Actively participate in team meetings, community events, and professional development opportunities. 
•    Develop, grow, and manage a high-quality, well-performing loan portfolio. 
•    Provide regular updates, insights, and feedback to management on pipeline activity and performance. 

•    Demonstrated success in sales, banking, or financial services. 
•    Strong communication, negotiation, and relationship-building skills. 
•    Customer-first mindset with a genuine commitment to service excellence. 
•    Self-motivated with the ability to work both independently and collaboratively. 
•    Highly organized with strong time management skills and the ability to meet deadlines. 
•    Ability to analyze financial information and make sound lending decisions

•    Bachelor’s degree preferred; equivalent experience in banking, sales, or finance will be considered. 
•    Compensation will be commensurate with education, experience, and performance. 

•    Customer Interaction: Greet customers warmly and provide a welcoming environment.
•    Transaction Processing: Accurately process debit and credit transactions, ensuring all details are correct.
•    Account Management: Open new accounts and assist customers in selecting the best services to meet their needs.
•    Customer Support: Address and resolve customer inquiries or issues with professionalism and courtesy.
•    Cash Handling: Maintain and balance cash drawers and vaults to ensure accuracy and security.
•    Product Promotion: Actively promote and cross-sell bank products and services that align with customer needs.
•    Compliance & Procedures: Follow all bank policies, procedures, and compliance regulations to ensure the safety and integrity of bank operations.
•    Flexibility: Perform other duties as assigned by the branch lead, supporting various banking functions as needed.

•    Customer-Centric: A positive and approachable attitude in all customer interactions.
•    Strong Decision-Making: Ability to make thoughtful decisions in high-pressure situations.
•    Attention to Detail: Meticulous in handling financial transactions and maintaining accurate records.
•    Communication Skills: Excellent verbal and interpersonal skills for building relationships with customers and team members.
•    Multi-tasking: Ability to efficiently handle multiple responsibilities simultaneously.
•    Technology Proficiency: Basic computer skills for processing transactions and managing customer information.

•    Physical Requirements: Ability to lift up to 40 lbs. when necessary.
•    Travel: Must be able to travel between various branch locations as required.