Careers
Join the Team
The Fountain Trust Company is a fourth-generation, family-owned bank with a footprint in west central Indiana that stretches as far north as Brookston and as far south as Rockville. Since its founding in 1903, The Fountain Trust Company has established itself as a reliable, trustworthy place to both bank and work. We are always seeking hard working candidates with passion to serve their community to join our team.
If The Fountain Trust Company sounds like a good fit for you, check out our available positions below:
1. Personal Banker
Posted: 6/18/20
Position: Full-time
Location: Rockville, Brookston, Monticello
Essential Duties and Responsibilities
- Greet and acknowledge customers in a courteous manner
- Process debit and credit transactions for customers
- Open new accounts
- Assist with customer relation issues
- Maintain and balance cash drawers and vaults
- Promote bank products and services
- Follow bank policies and procedures
- Follow compliance procedures with all bank regulations
- Other duties as required by the position or assigned by manager
Qualifications
- Strong decision-making skills
- Strong work-ethic and attention to detail
- Positive approach to interactions with customers and co-workers
- Excellent verbal and interpersonal skills
- Ability to multi-task
- Basic computer knowledge
- Reliable attendance
- Ability to lift up to 40lbs. when necessary
- Ability to travel to other branch locations as needed
Education and Experience
Associate’s degree preferred. Prior customer service, retail or cash handling experience will be considered.
How to Apply
Email resumes to Allison Alexander at aalexander@fountaintrust.com.
2. Contact Center Representative
Posted: 6/16/2020
Position: Full-time
Location: Covington or Brookston
Essential Duties and Responsibilities
- Promptly answer all incoming calls as the point of first contact, personally assisting the caller with answers to banking questions and resolving concerns after properly authenticating caller identity.
- Utilize proper on-hold, call transfer and note taking procedures.
- Provide guidance and information on all banking products.
- Educate and assist customer with electronic services including online banking, mobile banking, bill pay and debit card inquiries.
- Process account balance or transfer requests, stop payment orders, change of address and other operational requests within given authority and ensure requests are completed accurately and efficiently.
- Perform other duties as assigned.
Qualifications
- Must possess excellent telephone skills, including a professional speaking voice.
- Ability to multi-task in a fast-paced environment.
- Strong attention to detail with exceptional oral and written communication skills.
- Proficient computer skills relevant to Outlook, Word and Excel required.
- Bilingual in Spanish a plus.
Education and Experience
- Associates degree preferred; high school diploma required.
- 1 year banking or customer service experience preferred.
- Experience in Call Center environment desirable.
How to Apply
Email resumes to Allison Alexander at aalexander@fountaintrust.com
3. Data Center Input Operator
Posted: 4/7/2020
Position: Full-time
Location: Covington
Essential Duties and Responsibilities
- Data entry
- Posting daily transaction files; including ACH, Debit Cards and Online Banking Transactions
- Provide excellent customer service over the phone for all eservice products
- Review accounts and monitor reports
- Monitor & report fraud
- Performing general clerical tasks
- Perform additional duties and special projects as assigned
Qualifications
- Ability to learn multiple computer software/systems
- Ability to work in a team environment or independently on projects
- Ability to multi-task in a fast-paced environment
- Strong decision-making skills
- Strong work-ethic and attention to detail
- Excellent verbal and written communication and interpersonal skills
- Proficient in the use of Microsoft Office
- Self-motivated and ability to organize and prioritize work assignments and projects
- Ability to work under pressure to meet certain deadlines
Education and Experience
- Associates/Bachelor’s degree preferred. Related experience and equivalent education may also be accepted.
- Prior data operations and customer service experience are a plus. Compensation will vary depending on education and experience.
How to Apply
Email resumes to Allison Alexander at aalexander@fountaintrust.com.
4. Bookkeeper
Posted: 2/28/2020
Position: Full-time
Location: Covington
Essential Duties and Responsibilities
- Balancing teller transactions through proof operations
- Customer service via phone and in person, including balancing checkbooks
- Ability to learn multiple computer software/systems
- Working with several departments to decision rejected items and make corrections
- Decision overdraft/return items
- Closing of delinquent checking accounts
- Garnishments/Levies/Child Support/IRS Summons/Subpoenas
- Remittance Processing
- Document Imaging indexing
- Statement/Notice production and mailings
- Fraud documenting and reporting
- Perform additional duties and special projects as assigned.
Qualifications
- Strong decision-making skills
- Strong work-ethic and attention to detail
- Strong multi-tasking abilities with capability to reprioritize duties throughout the day
- Ability to work in a team environment or independently on projects
- Excellent verbal and written communication and interpersonal skills
- Ability to work independently and under pressure to meet certain deadlines
Education and Experience
- Associates/Bachelor’s degree preferred. Related experience and equivalent education may also be accepted. Prior office operations and customer service experience are a plus. Compensation will vary depending on education and experience.
How to Apply
Email resumes to Allison Alexander at aalexander@fountaintrust.com.
5. Loan Officer
Posted: 2/19/2020
Position: Full-time
Location: Monticello, Indiana
Essential Duties and Responsibilities
- Call on new and existing customers
- Evaluate needs of potential customers
- Underwrite and analyze potential business
- Build productive, long-lasting relationships
- Meet personal and team sales targets
- Attend meetings, sales events and training
- Maintain and expand client base
- Report and provide feedback to management
Qualifications
- Proven sales experience
- Strong communication, negotiation and interpersonal skills
- Self-motivated, driven and efficient
Education and Experience
- Bachelor’s degree required.
How to Apply
Email resumes to Curt Allison at callison@fountaintrust.com
The Fountain Trust Company is an Equal Opportunity Employer.
