

Careers
Join the Team
1. Controller
Position: Full-time
Location: Covington
Essential Duties and Responsibilities
- Oversee the preparation and review of monthly financial statements and other financial reports
- Manage the asset and liability reporting and analysis
- Prepare and deliver quarterly ALCO presentations
- Responsible for daily treasury management
- Assist the CFO in preparation of annual budget and other Board reports
- Prepare and review journal entries maintaining responsibility over month, quarter, and year end close processes
- Responsible for all investment administration processes and procedures
- Complete all bank and holding company accounting
- Coordinate engagements with internal and external auditors
- Balance and reconcile various prepaid, payables, and fixed asset accounts
- Manage and oversee the general ledger function
- Perform additional duties and special projects as assigned
Skills Required
- Strong decision-making skills
- Strong work-ethic and attention to detail
- Excellent verbal and written communication and interpersonal skills
- Self-motivated and ability to organize and prioritize work assignments and projects
- Ability to work independently and under pressure to meet deadlines
- Ability to manage information and data and generate reports
- Strong working knowledge and ability to use MS Office and other standard software application tools
- Ability to travel occasionally
Education and Experience
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Bachelor’s degree in Accounting or Finance required. Master’s degree preferred. CPA preferred. Related experience and equivalent education may also be accepted. Prior banking experience is a plus. Compensation will vary depending on education and experience.
How to Apply
Email resumes to Allison Alexander at aalexander@fountaintrust.com.
2. E-Services Associate
Position: Full-time
Location: Covington
Essential Duties and Responsibilities
- Review & process fraud claims
- Provide excellent customer service over the phone or by digital channels
- Review ACH, Debit Cards and Online Banking activity
- Review transaction activity and monitor reports
- Post daily transaction files
- Data entry & review
- Perform additional duties and special projects as assigned
Skills Required
- Strong decision-making skills
- Positivity and determination to succeed
- High degree of accuracy & attention to detail
- Ability to handle multiple tasks in a fast-paced environment
- Team oriented & drive to contribute & bring out the success in others
- Dedication to providing great customer service
- Excellent verbal and written communication skills
- Self-motivated with the ability to organize and prioritize job tasks
- Strong computer skills
- Perform duties under frequent time pressures
Education and Experience
- Associates/Bachelor’s degree preferred. Related experience and equivalent education may also be accepted.
- Prior data operations and customer service experience are a plus. Compensation will vary depending on education and experience.
How to Apply
Email resumes to Allison Alexander at aalexander@fountaintrust.com.
3. Contact Center Representative
Position: Full-time
Location: Brookston or Covington
Essential Duties and Responsibilities
- Promptly answer all incoming calls as the point of first contact, personally assisting the caller with answers to banking questions and resolving concerns after properly authenticating caller identity.
- Utilize proper on-hold, call transfer and note taking procedures.
- Provide guidance and information on all banking products.
- Educate and assist customer with electronic services including online banking, mobile banking, bill pay and debit card inquiries.
- Process account balance or transfer requests, stop payment orders, change of address and other operational requests within given authority and ensure requests are completed accurately and efficiently.
- Perform other duties as assigned.
Skills Required
- Must possess excellent telephone skills, including a professional speaking voice.
- Ability to multi-task in a fast-paced environment.
- Strong attention to detail with exceptional oral and written communication skills.
- Proficient computer skills relevant to Outlook, Word and Excel required.
- Bilingual in Spanish a plus.
Education and Experience
- Associate’s degree preferred; high school diploma required.
- One year banking or customer service experience preferred.
- Experience in Call Center environment
How to Apply
Email resumes to Allison Alexander at aalexander@fountaintrust.com.
4. Floating Retail Service Representative
Position: Full-time
Location: Montgomery County
Essential Duties and Responsibilities
- Greet and acknowledge customers in a courteous manner
- Process debit and credit transactions for customers
- Open new accounts
- Assist with customer relation issues
- Maintain and balance cash drawers and vaults
- Promote bank products and services
- Follow bank policies and procedures
- Follow compliance procedures with all bank regulations
- Other duties as required by the position or assigned by manager
Skills Required
- Strong decision-making skills
- Strong work-ethic and attention to detail
- Positive approach to interactions with customers and co-workers
- Excellent verbal and interpersonal skills
- Ability to multi-task
- Basic computer knowledge
- Reliable attendance
- Ability to lift up to 40lbs. when necessary
- Ability to travel to various branch locations required
Education and Experience
Associate’s degree preferred. Prior customer service, retail or cash handling experience will be considered.
How to Apply
Email resumes to Allison Alexander at aalexander@fountaintrust.com.
5. Loan Officer
Position: Full-time
Location: Rockville
Essential Duties and Responsibilities
- Call on new and existing customers
- Evaluate needs of potential customers
- Underwrite and analyze potential business
- Build productive, long-lasting relationships
- Meet personal and team sales targets
- Attend meetings, sales events and training
- Maintain and expand client base
- Report and provide feedback to management
Skills Required
- Proven sales experience
- Strong communication, negotiation and interpersonal skills
- Self-motivated, driven and efficient
- Ability to work well independently or in a team environment
- Ability to work under pressure to meet certain deadlines
- Ability to provide excellent customer service
Education and Experience
- Bachelor’s degree required. Related banking or sales experience may also be accepted.
- Compensation will vary depending on education and experience.
How to Apply
Email resumes to Allison Alexander at aalexander@fountaintrust.com.