Fraud Alert
As the holiday season approaches, we would like to remind you to remain vigilant against fraudulent activity. This time of year often brings an increase in scams, including deceptive emails, text messages, phone calls, and fraudulent online shopping offers.
Please be aware that The Fountain Trust Company will never request your online banking credentials, debit or credit card numbers, PINs, or one-time authentication codes via email, text message, or phone call.
To help protect your accounts, we recommend that you:
- Review account activity regularly and report any unauthorized transactions immediately.
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Never send money as a result of a request you received via phone call, text message or email.
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Exercise caution when responding to unsolicited or urgent communications
- Avoid clicking on links or downloading attachments from unknown sources.
- Verify the legitimacy of merchants and websites before making purchases.
If you believe you may have been contacted by a fraudster or notice suspicious activity on your account, please contact us promptly using the phone number listed on our official website or on the back of your card.
We appreciate your continued trust and wish you a safe and secure holiday season.